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OUR PEOPLE
At BMG Metals, customer service is a trademark. An
experienced metals professional will handle your very first call.
Service is the Key to our Business Most of our inside salespeople
have ten years experience in steel and industrial sales and most
have been with BMG for over 10 years, providing consistency,
quick responses, and a level of comfort for the customer. Our inside
sales professionals are a lot more than order takers. They can offer
advice, technical information, literature, and even a friendly ear
when needed.
FLEXIBILITY
BMG will cut most stock items to size when you don't need
to buy a full length, saving you unnecessary costs and storage space.
Customized stocking programs can be set up for those hard to find
items that are used regularly but not enough to warrant commitment
of often scarce financial resources.
DELIVERY
Trucks, trucks and more trucks!! BMG has a large fleet of
delivery vehicles (over 60 in all) that allow us to be at many places
at the same time. Our 20 and 24 flat beds allow us to
get into those space challenged areas that those big semis have
difficulty with. Our smaller 14 bed trucks with racks allow
us to deliver those small orders with ease. And our Express
vans, often on yard standby, can deliver those small parts, rods,
or sheets in a hurry--often within hours. But, if you need the long
lengths or a heavy load, BMG also has a fleet of 9 tractor-trailers
to server you even better. And our minimums for delivery, in our
service area, are among the lowest in the industry!
BMG also offers mill-direct shipments, LTL, UPS, and FedEx
shipments for your convenience. BMG welcomes your will calls,
for even faster service. Special after hours and weekend deliveries
are available on request.
OUTSOURCING
If BMG does not have the particular size, shape or grade
that you are looking for, we would be happy to find it for you using
our vast nationwide network of metals suppliers. With our buying
power and expertise, we can usually find the best price and delivery
in the country to fill that unusual order requirement. We'll even
keep extras on hand for you and others.
INFORMATION TECHNOLOGY AND SERVICES
BMG offers Electronic Data Interchange (EDI), Electronic
Funds Transfer, and accepts VISA, MASTERCARD, and AMERICAN EXPRESS
for your convenience. We are also proud of our computerized record
retrieval and order processing system that is used to make ordering,
stock checks, tracking MTR's and quoting faster and more efficient.
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